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Built for security patrol companies

Prove the patrol happened.

The alarm went off at 3am. Your guard responded in 8 minutes. But the client asks how they know the site was actually checked.

provvio records each patrol visit with a GPS check-in against the site geofence, a checklist for the points on the round, timestamped photos and an automatic report, so the client sees what was checked and when.

No card required. The trial runs on the Crew plan.

The 8am email

“Your guard says he checked.”

The same question, answered two ways.

Without a record

  1. Property manager · 8:15 am

    The alarm triggered at 3am. Your guard says he checked, but the gate was still unlocked when we arrived.

  2. You · 9:00 am

    I'll check the log book... he wrote that he attended at 3:12am

  3. Property manager · 9:05 am

    Anyone can write anything in a log book. We need actual proof.

With a provvio record

Riverside Industrial Park · Alarm response

Checked in
3:12 am, inside site geofence
On site
22m
Checklist
Gates, perimeter, loading dock: 3 of 3
Photos
5, perimeter and gate
Report
Sent to property manager 3:35 am

Example with invented details.

Why log books fail

Log books don't cut it anymore.

Clients want proof. Insurers want proof. A handwritten log entry isn't it.

  • The log book problem

    Guards write entries after the fact. Sometimes from the car. A handwritten '3:12am - all clear' proves nothing to a skeptical property manager.

  • The skipped corner

    The round covers the front gate, the back car park and the loading dock. Did the guard walk all three, or drive past the gate and write 'all clear'?

  • The insurance question

    A break-in happens. The insurer asks for proof the site was patrolled that night. You have a log book and a guard who 'thinks' they were there around 2am.

  • The contract review

    The contract says three patrols a night. At renewal, how do you show the client, site by site, that every one happened?

See it in the product

Every patrol visit, on record.

The screens your office and your client use, captured from a demo account.

Today

Who is on site, and what is overdue.

Patrol visits in progress, late and missed show first, so the office sees a skipped round before the client does.

provvio.com/dashboard · demo data
provvio Today screen for a security patrol company, showing visits on site and overdue

Compliance

Completed against missed, per site.

A visit-level record of every patrol: check-in time, geofence result, photos and checklist. Export it for a contract review.

provvio.com/compliance · demo data
Compliance screen listing completed and missed patrol visits by site

Client portal

The property manager checks it themselves.

Patrol history, photos and downloadable reports for their sites, without calling your office.

provvio.com/portal · demo data
Client portal showing patrol visit history and reports

Crew mobile app

Guards check in, tick the round's checklist and take photos in the mobile app.

Mobile app screen showing a checked-in visit with map and photos
iOS and Android app

In practice

How security companies use provvio

  • The round as a checklistList the points on each site's round (gates, doors, car park, loading dock) and require a photo where it matters. The guard ticks each one during the visit.
  • Alarm response visitsLog an ad-hoc visit when a guard responds. Arrival time, geofence result, photos and notes go into the same record and the client report.
  • Patrol reportsEach visit produces a report with times, location, photos, checklist and notes, sent after check-out or after office approval.

What a patrol audit trail looks like

A guard log records attendance. A patrol record adds the evidence.

A patrol record keeps each visit in order with its check-in time, GPS location against the site geofence, assigned officer, checklist, photos and notes. It gives managers more context than a paper signature and can be produced on demand for a client review or incident follow-up.

provvio records location when the guard checks in and out of a visit. It does not track the guard continuously between those points.

Pricing

Flat tiers, sized by team.

Every plan includes GPS check-in, photos, checklists, branded reports and the client portal. Start with a 14-day trial, no card required.

Starter

Everything a small crew needs to prove the work happened.

US$29/mo

Up to 3 team members

  • GPS check-in / check-out with geofencing
  • Photos, signatures & checklists
  • Clients, sites, jobs & service types
  • Ad-hoc, scheduled & recurring visits
  • Unlimited visits & unlimited sites
  • Branded PDF reports (logo + colours)
  • Client portal with approvals
  • Mobile app access
Start 14-day trial

Crew

Recommended

For growing teams that need report templates per client or site.

US$79/mo

Up to 15 team members

  • Everything in Starter
  • Report templates per client or site
  • SMS notifications & reminders (US customers only)
Start 14-day trial

Fleet

Unlimited crew, white-label polish, priority support.

US$199/mo

Unlimited team members

  • Everything in Crew
  • White-label reports (no provvio branding)
  • Priority support
Start 14-day trial

No card required. The trial runs on the Crew plan. Choose a plan from billing whenever you are ready. Team member limits count active members of your organisation.

What's included

Plan comparison
FeatureStarterCrewFleet
Team members315Unlimited
GPS check-in / check-out
Before, during & after photos
Checklists
Unlimited sites
Unlimited visits
Ad-hoc, scheduled & recurring visits
Client portal with approvals
Branded PDF reports
Report templates
SMS notifications (US only)
Advanced analytics
White-label reports
Priority support

Questions

Security patrol proof, answered.

How does provvio create a GPS audit trail for security patrols?

Every patrol visit is logged with the guard's GPS check-in and check-out against the site geofence, timestamps, assigned officer, checklist, photos and notes. The result is a chronological patrol record with more context than a paper signature.

Can guards prove they covered every point on the round?

Each site's round is a checklist (gates, doors, car park, loading dock), and you can require a photo for any item. The guard ticks each point during the visit, so the record shows what was checked and when. Location is recorded at check-in and check-out against the site geofence, not separately for each point, and check-ins outside the geofence are flagged.

Is the reporting good enough for insurance and incident follow-up?

Yes. provvio auto-generates patrol reports with timestamps, GPS proof, photos, and notes for every visit and alarm response. That documentation is exactly what insurers and clients ask for after an incident, and it's far stronger than a hand-written log.

Does it work for mobile patrols and alarm response, not just static guards?

Yes. Mobile patrol vehicles, random-interval checks, and alarm response visits are all captured the same way: GPS check-in, photos, notes, check-out. Clients get proof of response times without you compiling anything by hand.

What does security patrol software cost?

provvio is A$39 (US$29) per month for up to 3 guards on Starter, A$99 (US$79) for up to 15 on Crew, and A$199 (US$199) for unlimited guards on Fleet with white-label reports. Australian prices include GST, with a 14-day free trial and no card required.

Questions before you start? A person reads every email.

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