Creating Checklist Templates

Build checklists with notes, photos, sub-items, and instructions

Checklist templates define the tasks your team needs to complete during a visit. You create a template once, then assign it to one or more sites.

Creating a Template

  1. Go to Checklists in the sidebar
  2. Click Create Template
  3. Enter a template name (e.g., "Weekly Clean - Office")
  4. Start adding checklist items

Adding Checklist Items

For each item, you can configure:

  • Item name: What needs to be done (e.g., "Vacuum all carpeted areas")
  • Required: Must be completed before checking out
  • Require photo: Field worker must attach a photo to mark complete
  • Require notes: Field worker must add a note to mark complete
  • Require before/after photos: Captures a paired before-and-after shot for the item
  • Instruction text: Short guidance shown to the field worker on the item
  • Instruction photo: A reference image shown to the field worker (e.g. "this is what 'good' looks like")
  • Sub-items: Break a task into smaller steps

Using Sub-Items

Sub-items let you group related tasks under a parent item. For example:

Wipe down benchtops
Clean sink
Empty bins
Mop floor
  • Kitchen Clean

To add sub-items:

  1. Click on a checklist item
  2. Click Add Sub-Item
  3. Enter the sub-item name
  4. Repeat for each sub-task

Reordering Items

Drag and drop items to reorder them. Items appear in this order when your team works through the checklist on-site.

Editing a Template

  1. Open the template from the Checklists list
  2. Make your changes
  3. Changes save automatically

Note: Editing a template affects future visits. Past visit records keep the checklist as it was at the time of the visit.

Tips

  • Keep checklist items specific and actionable
  • Use photo requirements for high-visibility areas or tasks where proof matters
  • Use before/after photos to make quality of work visible at a glance
  • Create different templates for different service levels (e.g., "Daily Clean" vs "Deep Clean")