Creating Checklist Templates
Build checklists with notes, photos, sub-items, and instructions
Checklist templates define the tasks your team needs to complete during a visit. You create a template once, then assign it to one or more sites.
Creating a Template
- Go to Checklists in the sidebar
- Click Create Template
- Enter a template name (e.g., "Weekly Clean - Office")
- Start adding checklist items
Adding Checklist Items
For each item, you can configure:
- Item name: What needs to be done (e.g., "Vacuum all carpeted areas")
- Required: Must be completed before checking out
- Require photo: Field worker must attach a photo to mark complete
- Require notes: Field worker must add a note to mark complete
- Require before/after photos: Captures a paired before-and-after shot for the item
- Instruction text: Short guidance shown to the field worker on the item
- Instruction photo: A reference image shown to the field worker (e.g. "this is what 'good' looks like")
- Sub-items: Break a task into smaller steps
Using Sub-Items
Sub-items let you group related tasks under a parent item. For example:
•Wipe down benchtops
•Clean sink
•Empty bins
•Mop floor
- Kitchen Clean
To add sub-items:
- Click on a checklist item
- Click Add Sub-Item
- Enter the sub-item name
- Repeat for each sub-task
Reordering Items
Drag and drop items to reorder them. Items appear in this order when your team works through the checklist on-site.
Editing a Template
- Open the template from the Checklists list
- Make your changes
- Changes save automatically
Note: Editing a template affects future visits. Past visit records keep the checklist as it was at the time of the visit.
Tips
- Keep checklist items specific and actionable
- Use photo requirements for high-visibility areas or tasks where proof matters
- Use before/after photos to make quality of work visible at a glance
- Create different templates for different service levels (e.g., "Daily Clean" vs "Deep Clean")
Still need help? Contact [email protected]