Managing Site Status

Sites in provvio can have different statuses to help you organize your business and stay within plan limits.

Site Status Options

Active: The default status for sites in regular use

• Site appears in all lists and mobile app
• Team can check in and complete visits
• Counts towards your plan's site limit

Inactive: Temporarily disable a site

• Site is hidden from mobile app check-in lists
• Still appears in dashboard (can be archived)
• Still counts towards your plan's site limit
• Useful for seasonal sites or temporary suspensions

Archived: Permanently remove from active use

• Site is hidden from mobile app and most dashboard views
• Does not count towards your plan's site limit
• Visit history is preserved
• Cannot be checked into anymore
• Perfect for ended contracts or closed locations

How to Change Site Status

1. Go to Sites in the sidebar
2. Open the site you want to modify
3. Click the status dropdown (shows current status)
4. Select the new status
5. Confirm the change

When to Archive Sites

Archive sites when:

• A client contract has ended permanently
• A location has closed or moved
• You need to free up site slots on your current plan
• You want to clean up your site list without losing visit history

Viewing Archived Sites

By default, archived sites are hidden from your sites list. To see them:

1. Go to Sites
2. Use the filter options
3. Toggle Include Archived on

Tips

• Archive sites instead of deleting them: you'll preserve all visit history and reports
• Use archived status for sites no longer in active service
• Archiving is the best way to stay within your plan limits while keeping historical data