Removing Team Members

If a team member leaves your business or no longer needs access, remove them from your provvio organisation.

How to Remove a Team Member

1. Go to Team in the sidebar
2. Find the team member you want to remove
3. Click the menu icon (three dots) next to their name
4. Select Remove from Organisation
5. Confirm

What Happens When You Remove Someone

• They're signed out of the web dashboard and mobile app immediately
• They can't sign back in to your organisation
• Their visit history is preserved - past visits, photos, notes, and reports stay intact
• Their account itself isn't deleted - they could join a different provvio org in the future

Important Notes

• The Owner can't be removed (transfer ownership through support if needed)
• Only Owners and Managers can remove team members
• Visit data isn't deleted when a member is removed

Before Removing Someone

A quick checklist:

1. Reassign any scheduled jobs assigned to them
2. Make sure no in-progress visits are still attached to them
3. Confirm they don't need access for any wrap-up work

Re-inviting a Removed Member

If you need to bring someone back:

1. Go to Team
2. Click Invite Member
3. Enter their email - they receive a fresh invitation

Seat Count

Removing a member frees a seat on your subscription effective the next billing cycle, or immediately if you reduce seats from Settings → Billing.

Tips

• Remove team members promptly when they leave - it's good security hygiene
• Review the team list periodically to make sure only active members have access