What Clients See
Client portal features overview
When your clients log into the provvio portal, they get a clean, simple view of their service activity. Here's what they can access.
Dashboard
The portal dashboard shows:
- Recent visits: The latest visits across all their sites
- Upcoming jobs: Scheduled upcoming services
- Quick stats: Total visits this month, sites serviced, etc.
Visit Reports
Clients can view detailed visit reports including:
- Date, time, and duration of each visit
- Who performed the visit
- GPS check-in/out verification
- Completed checklist items
- Notes and photos from the visit
- Download the PDF report
Site Overview
For each of their sites, clients can see:
- Visit history
- Assigned checklists
- Upcoming scheduled jobs
What Clients Can't See
The portal is read-only. Clients cannot:
- Modify any data
- See your other clients
- Access your team information
- View billing or pricing
- See internal notes (unless you choose to include them in reports)
Tips
- Walk your clients through the portal the first time: a quick 5-minute demo goes a long way
- Point out the "Download PDF" feature so they know they can get reports themselves
- The portal updates in real-time, so clients can see visits as they happen
Still need help? Contact [email protected]