Billing & Invoices
Viewing invoices and managing payment methods
Manage your payment methods and view your billing history from the settings page.
Viewing Invoices
- Go to Settings → Billing
- Scroll to Billing History
- You'll see a list of all past invoices with dates and amounts
- Click Download on any invoice to get a PDF
Updating Your Payment Method
- Go to Settings → Billing
- Click Update Payment Method
- Enter your new card details
- Click Save
Your new card will be used for all future charges.
Billing Cycle
- provvio bills monthly on the anniversary of your sign-up date
- Invoices are generated automatically and emailed to the account owner
- Failed payments are retried automatically over the next few days
Failed Payments
If a payment fails:
- You'll receive an email notification
- We'll retry the payment a few times
- If payment continues to fail, your account may be restricted
- Update your payment method to resolve the issue
Tips
- Keep your payment method up to date to avoid service interruptions
- Download invoices for your business records and tax purposes
- All prices are shown in your local currency
Still need help? Contact [email protected]