Billing & Invoices

Manage your provvio subscription, payment methods, and invoices from settings. (Looking for *visit* invoicing - marking visits as billed to your clients? See Client Invoicing.)

Viewing Invoices

1. Go to Settings → Billing
2. Scroll to Billing History
3. You'll see every past invoice with date and amount
4. Click Download on any invoice for a PDF

Updating Your Payment Method

1. Go to Settings → Billing
2. Click Update Payment Method
3. Enter new card details
4. Save

The new card is used for all future charges.

Billing Cycle

• provvio bills on a regular cycle (monthly or annual, depending on your interval) on the anniversary of your sign-up
• Invoices are emailed to the account owner
• Failed payments are retried automatically over the following days

Failed Payments

If a payment fails:

1. You'll get an email notification
2. Stripe retries a few times
3. If it keeps failing, your account may be restricted
4. Update your payment method to resolve

Tips

• Keep payment details up to date to avoid service interruptions
• Download invoices for your records and tax purposes
• All prices are shown in your local currency