Cancelling Your Subscription

We're sorry to see you go! Here's how cancellation works.

How to Cancel

1. Go to Settings → Billing
2. Click Cancel Subscription
3. You'll be asked to confirm and optionally share why you're leaving
4. Click Confirm Cancellation

What Happens When You Cancel

• Your subscription remains active until the end of your current billing period
• You won't be charged again
• After your billing period ends:

What Happens to Your Data

• Your data is retained for 30 days after cancellation
• During this period, you can reactivate your account and everything will be restored
• After 30 days, your data is permanently deleted

Reactivating

If you change your mind within 30 days:

1. Log in to provvio
2. You'll see a prompt to reactivate
3. Choose a plan and enter payment details
4. All your data is restored

Tips

• Consider downgrading to a lower plan instead of cancelling
• Export any reports or data you need before your access ends
• If you're having issues, contact [email protected], we might be able to help