Managing from Mobile
What admins can and can't do from the app
The mobile app isn't just for field work - Owners, Managers, and Billing Admins can take care of a few day-to-day admin tasks on the go. The full set of dashboard features still lives on the web.
Inline Client and Site Creation (Quick Check-In)
If you arrive at a site that doesn't exist yet in provvio:
- Open Quick Check-In
- If the client isn't there, tap New Client and fill in the basics
- If the site isn't there, tap New Site - the app pre-fills the address from your GPS location
- Continue with check-in
This is the fastest way to log a visit at a new location without losing momentum.
Profile Tab (All Roles)
The Profile tab handles personal account settings:
- Profile photo
- Change password
- Availability schedule (which days/times you're available - feeds into scheduling visibility)
- Pending team invites you've sent or received
- Notification preferences
- Sign out
Manage Tab (Owners, Managers, Billing Admins)
The Manage tab gives admin-style shortcuts on mobile - for example creating a new client. The exact set of tools shown there matches your role.
What's Web-Only
Some tasks are best done on the web dashboard, and aren't available on mobile:
- Creating and editing checklist templates
- Configuring report templates and branding
- Subscription billing and seat management
- Client portal setup and invites
- Team member management (full team view, role changes, removals)
- Org-wide visit reports, analytics, and the compliance audit trail
The History tab on mobile shows your own visits only.
Tips
- Use the mobile app for visits, ad-hoc client/site creation, and personal admin
- Use the web dashboard for setup, configuration, and org-wide reporting
- Web and mobile stay in sync - changes show up on the other almost immediately
Still need help? Contact [email protected]