Mobile Profile & Account
Personal settings, availability, and notifications on mobile
The Profile tab is your personal home in the mobile app - it's where you manage your account, availability, and notifications.
What You Can Do
- Profile photo - upload or change a photo so admins and clients recognise you
- Personal details - your name, email, and phone (verify with your admin if email changes are allowed)
- Change password - set a new password from inside the app
- Availability schedule - mark which days and times you're available, or set yourself as always available; this drives scheduling visibility for managers
- Pending invites - see invites that are still outstanding
- Notification preferences - control job reminders and other push notifications
- Sign out - end your session on this device
Availability
Availability lets managers see at a glance who's around. For each day of the week you can:
- Mark yourself available with a time window (e.g. 7 am - 4 pm), or
- Mark yourself unavailable for that day
If your hours are consistent, set Always available instead.
Push Notifications
Push notifications are used for:
- New job assignments
- Pending Acceptance prompts when *Require Job Acceptance* is on
- Schedule changes affecting you
If notifications stop working, check the Profile tab and your device's system notification settings for provvio.
Tips
- Set realistic availability - it keeps schedules sane and stops weekend pings
- Update your profile photo - it shows up on visit records and helps clients recognise field staff
- Use Change password rather than sharing logins
Still need help? Contact [email protected]