Offline Mode
Working without internet connection
provvio is built to work even when you don't have internet access. That matters for sites in basements, remote properties, or buildings with poor reception.
How Offline Mode Works
When you lose connection, you can still:
- Check in to a site
- Complete checklist items
- Take photos
- Add notes
- Capture a signature
- Check out
Everything is saved locally on your device first, then synced automatically once you're back online.
What You'll See
When offline:
- An offline banner appears at the top of the screen
- Everything works normally; data won't upload until connection returns
- The home screen shows a sync status indicator if there's pending work
Syncing
When connection returns:
- The app automatically starts syncing
- Visit data, checklist completions, notes, photos, and signatures upload in the background
- A short Back online banner confirms sync is happening
- Reports and SMS notifications fire after the visit is fully synced
Tips
- Don't worry about losing data - everything is saved on the device first
- Sync happens automatically, you don't need to do anything
- Connect to Wi-Fi if you've got a lot of photos waiting to upload
- GPS data is captured locally even when offline, so check-in times stay accurate
Still need help? Contact [email protected]